RESPONSIBILITIE

Welcome and serve the customer providing an excellent in-store experience at all times.
Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
Be proactively engaged in cross-selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
Ensure to be up-to-date knowing fashion trends and competitors.
Prove Brand and product knowledge.
Deal effectively with customer complaints by liaising with the line manager when necessary.
Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
Contribute to ensuring a high level of security and is attentive to preventing product thefts.
Supporting the stock team in all daily to dos.

KNOWLEDGE AND SKILLS

Excellent communication and interpersonal skills with the ability to connect with a diverse clientele.
Strong sales and negotiation skills, with the ability to meet and exceed sales targets.
Passion for luxury fashion trends, and an understanding of the luxury retail market.
Fluent spoken German and English expected

WHY MIU MIU

We offer more than just a job – we provide a platform for you to flourish and make a mark in the dynamic world of luxury retail. We embody a place where passion meets fashion, and together, we will shape the future of luxury fashion and retail.

Here are just a few reasons why joining our team is a step toward a fulfilling and successful career:

Competitive salary commensurate with experience.
Unlimited Commission scheme.
Attractive employee discounts on PRADA Group Brands.
Welcoming team with a can-do attitude and a passion for driving ideas forward.
30 Days Annual Vacation (in a full-time role).
Referral bonus program.
Opportunities for professional development through language and training courses.

If you are a dedicated and customer-focused professional with a passion for luxury retail, we invite you to apply for the position of Client Advisor (m/f/d) at Miu Miu. Join our team and be part of a brand that embodies style, innovation, and excellence in the luxury retail industry. Please submit your updated resume outlining your relevant experience and why you are the perfect fit for this role. We look forward to hearing from you!

Prada Germany GmbH

Client Advisor / Verkäufer (m/f/d) - Miu Miu