Job Description

We are currently looking for a skilled & passionate (Senior) Technical System Analyst (m/f/d)!

You are the guardian of our live business logic. You understand that every API call and every database entry represents a commercial transaction, a merchant relationship, or a customer experience.

Your mission is to ensure that our technical systems perfectly align with our business goals. You will use your technical "detective" skills to troubleshoot issues, but your real value lies in your ability to understand, protect, and optimize the commercial processes that drive our success.
What you will do:

Champion the operational excellence of your business cluster by understanding how our specific business models function commercially and technically
Performing autonomous, deep-dive Root Cause Analysis (RCA) by analyzing API payloads, system logs, and JSON/XML data structures to identify where business logic or technical systems deviate
Directing the resolution of complex technical incidents in live environments, coordinating across multiple teams to ensure swift recovery and permanent strategic fixes
Proactively identifying architectural weaknesses and bottlenecks to propose technical changes that enhance system reliability before failures occur
Challenging senior-level requirements or existing technical structures when necessary to protect the scalability and integrity of the underlying business models
Utilizing tools like SQL and Datadog to track process health and interpret complex datasets to drive efficiency and system stability.

Who you are:

Several years of professional experience in a tech-business interface role (e.g. Technical System Analyst, Technical Solutions Specialist, or Technical Business Analyst)
Proficiency with debugging and monitoring tools (e.g., Postman, Datadog) and the ability to analyze JSON/XML structures and API documentation
Proven track record in root cause analysis (RCA) and interpreting complex datasets to identify system inefficiencies
Assertive communicator capable of translating technical risks into strategic recommendations for senior leadership
Proactive, "hands-on" approach
Professional fluency in written and spoken English

Benefits:

Hybrid working
Fresh fruit every day
Sports courses
Free access to code.talks
Exclusive employee discounts
Free drinks
Language courses
Laracast account for free
Company parties
Help in the relocation process
Mobility subsidy
State-of-the-art technology
Central Location
Flexible Working Hours
Company pension
Professional training
Dog-friendly office
AY Academy
Feedback Culture
Job Bikes

YOU ARE THE CORE OF ABOUT YOU

We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities, and ethnicities feel welcomed and accepted exactly as they are. We believe that a diverse workforce essentially contributes to the ABOUT YOU culture. In order to maintain talent and diversity, we emphasize the care for physical health, mental health, and overall well-being. Our values and work ethics essentially contribute to our brand mission: empower acceptance and shape an inclusive, fair, and circular fashion culture.

We are looking forward to receiving your application – preferably via our online application portal! Thus, we can ensure a faster process and for you it is very easy to upload your application documents. :-)

ABOUT YOU SE & Co. KG

(Senior) Technical System Analyst - Supply Tech Enabling - Onsite in Hamburg (hybrid)