Miu Miu Store Manager (m/f/d)

JOB DETAILS

We are looking for a reliable and passionate Store Manager (m/f/d) for our Miu Miu Vienna Store. As Store Manager, you will not only be our most important Brand Ambassador, but also ensure that all processes in the store are adhered to and run smoothly.

RESPONSIBILITIES

BUSINESS

• Drive and maximize sales performances.
• Propose and develop business plans.
• Drive the store team to exceed their KPIs.
• Represent the Company on the local market, identifying new opportunities to increase customer footfall, attracts new Clients and builds a loyal relationship with the brand.
• Be present on the sales floor, ensuring a proper approach and service to the Clients.
• Foster the Omni Channel development through the team.
• Meet the store-operating budget, controlling store expenses.

CUSTOMER

• Foster a Client centric mindset by developing and maintaining solid Client relationships.
• Guarantee an excellent Client satisfaction and the highest level of Client service.
• Implement, in partnership with other company functions, clienteling initiatives and events, securing Client loyalty and increasing Client spending.
• Foster a strong private appointment culture.

TEAM

• Promote an entrepreneurial and team spirit using effective communication, ensuring efficient organization and professional growth.
• Ensure the team is always prepared and updated on the Prada Group main information, product knowledge, local market, competitors, policies and procedures. 
• The ideal Store Manager is able to attract and recruit the best talents available on the market through networking and scouting.

RETAIL

• Develop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams.
• Ensures that the display attracts Clients and maximizes sales in accordance with Company guidelines.
• Participate in the buying session when requested and in any case he/she provides effective product feedback based on store needs.
• Ensure synergy and cooperation between front and back of house.
• Is responsible for the enforcement of Company procedures on cash activity, inventory, logistics and all the main reporting activities requested by the head office.

EVENTS

• Cooperate with the Retail Events Office for the organization of local events and defines a challenging and realistic target per Client, proposing new opportunities for local events in partnership with local Stakeholders and Influencers.

KNOWLEDGE AND SKILLS

• Leadership and team management.
• Business driven.
• Ability to motivate and persuade people.
• Strong customer service mindset.
• Natural ability to welcome our client.
• Confident, enthusiastic and positive.
• Mature and assertive.
• Organized and detail oriented.
• Market and product knowledge/passion.
• Business/Retail Management degree or equivalent is a plus.
• Interest in luxury/fashion, art and design.
• Fluent spoken German and English expected.

WHY MIU MIU

At PRADA Group, we offer more than just a job – we provide a platform for you to flourish and make a mark in the dynamic world of luxury retail. 

Here are just a few reasons why joining our team is a step toward a fulfilling and successful career:

• Competitive salary commensurate with experience.
• Attractive employee discounts on PRADA Group Brands.
• Welcoming teams with a can-do attitude and a passion for driving ideas forward.
• Store located in the heart of Vienna.
• 25 Days Annual Vacation (in a full-time role)
• Opportunities for professional development through language and training courses.

If you are a dedicated and customer-focused professional with a passion for luxury retail, we invite you to apply for the position of Store Manager at Miu Miu. Join our team and be part of a brand that embodies style, innovation, and excellence in the luxury retail industry. Please submit your updated resume outlining your relevant experience and why you are the perfect fit for this role. We look forward to hearing from you!

We offer an interesting gross salary for the position of Store Manager, which is above the minimum rate of 4.005,00 (framework collective agreement for retail employees)